"Hygiene"



Customer Interview "Hygiene"



Dear Madam,
Dear Sir,

thank you very much for participating in this survey.

The aim of this research is to obtain customer opinions and expectations on the topic “hygiene”. It will take about 10 minutes to answer this questionnaire. Your data will be kept confidential.

Thank you very much for your support.

Thorsten Kliewe
Student of Master in International Management


Age     Years

Gender    

Country   



What do you associate with hygiene?

 General cleanliness
 Sterility (free of bacteria and germs)
 Personal hygiene
 Others 



At which places do you feel unhygienic?

 Public toilets
 Public transport
 Public swimming pools
 School / University
 Work place
 Others 



Are you interested in diagnosis appliances to identify the hygienic conditions in your environment / of your personal hygiene?

Very interested Not interested at all
1 2 3 4 5 6


Do you drink tap water?

   

        If yes, why do you drink tap water?
        


        If yes, would you drink more tap water, if the quality would be certified by a well-known consumer goods company?
Definitely Definitely not
1 2 3 4 5 6




        If not, why would you consider the consumption of tap water as unsafe?
        
         Bacteria in tap water
         Lime in tap water
         Drug residue in tap water
         Lack of nutrients in tap water
         Others 
        


        If not, would you drink tap water, if the quality would be certified by a well-known consumer goods company?
Definitely Definitely not
1 2 3 4 5 6




Do you filter your tap water?

   

        If yes, which filter / application do you use? (Name)
        


        If yes, what is the purpose of your filter / application?
        
         Eliminates lime
         Eliminates bacteria
         Eliminates drug residue
         Others 
        


   



Are there any negative aspects when using a filter for tap water?

 Filters are too expensive
 The use of filters takes too long
 The use of filters is unhygienic
 Not all residue are eliminated, e.g. bacteria or drugs
 Others 



Are there any hygiene products that you would like to use on your way, but which you are unable to take with you?




Which products / services would you like to have to improve hygiene?




Suggestions and Comments?




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